Terms of Service

In these Terms of Service:

To use Klose, you must:

By using the Service, you represent and warrant that you meet all eligibility requirements.

When creating an account:

You may not share your account credentials or allow others to access your account.

Subscription Tiers

Billing

Cancellation

You may cancel your subscription at any time through account settings. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial months.

You agree NOT to use the Service to:

Our Service integrates with third-party platforms including:

When you connect these services, you authorize us to access and use data from these platforms as described in our Privacy Policy. You must comply with the terms of service of these third-party platforms. We are not responsible for the availability or functionality of third-party services.

Our AI assistant ("Kloser AI"):

You are responsible for all messages sent through your account, including AI-generated responses. We recommend reviewing AI settings and responses to ensure they align with your business practices.

Our Property

The Service, including all software, designs, text, graphics, and logos, is owned by Klose and protected by intellectual property laws. You may not copy, modify, or distribute our intellectual property without permission.

Your Content

You retain ownership of content you create or upload to the Service. By using the Service, you grant us a license to use, store, and process your content as necessary to provide the Service. This license ends when you delete your content or close your account.

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

Some jurisdictions do not allow limitations on liability, so some of these limitations may not apply to you.

You agree to indemnify and hold harmless Klose and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

By You

You may terminate your account at any time by contacting support or through account settings. Termination does not entitle you to refunds for prepaid fees.

By Us

We may suspend or terminate your account if you:

We will provide notice before termination when reasonably possible.

Informal Resolution

Before filing a formal dispute, you agree to contact us at legal@kloser.app to attempt to resolve the issue informally within 30 days.

Arbitration

Any disputes not resolved informally will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Arbitration will be conducted in English in Los Angeles, California.

Class Action Waiver

You agree to resolve disputes individually and waive the right to participate in class actions or class arbitrations.

These Terms are governed by the laws of the State of California, USA, without regard to conflict of law principles. Any legal action must be brought in the state or federal courts located in Los Angeles County, California.

We may modify these Terms at any time. We will notify you of material changes by:

Continued use of the Service after changes constitutes acceptance of the new Terms. If you do not agree to the changes, you must stop using the Service.

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Klose regarding the Service. These Terms supersede any prior agreements or understandings, whether written or oral.

For questions about these Terms of Service:

We aim to respond to all inquiries within 5 business days.